Shipping Policy

At On Fourth, we are committed to providing a clear, reliable, and transparent shipping experience for all our customers. Please review the details below to understand how orders are processed, shipped, and delivered.

1. Shipping Coverage

On Fourth currently ships within the United States only.
At this time, we do not offer international shipping.

2. Order Processing Time

  • Orders are processed within 1–3 business days after payment is successfully confirmed.
  • Orders are not processed or shipped on weekends or U.S. public holidays.
  • During high-volume periods such as sales or holidays, processing times may be slightly extended.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Method & Estimated Delivery Time

We offer Standard Shipping for all orders.

  • Standard Shipping: Estimated delivery within 5–7 business days after shipment

Delivery timelines are estimates and may vary due to:

  • Customer location
  • Weather conditions
  • Carrier-related delays beyond our control

Total estimated delivery time (processing + shipping): 6–10 business days

4. Shipping Costs

We offer free standard shipping on all orders within the United States.

  • No shipping fees are charged at checkout
  • There are no hidden or post-checkout shipping charges

5. Order Tracking

  • All shipped orders include tracking information
  • A tracking number will be emailed once your order ships
  • Customers are responsible for monitoring delivery updates provided by the carrier

6. Shipping Carriers

On Fourth partners with reliable and established U.S. shipping carriers to ensure safe and timely delivery of all orders.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

On Fourth is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Orders marked as “delivered” by the carrier to the address provided

If you notice an address error after placing your order, please contact us as soon as possible.

8. Delayed, Lost, or Missing Packages

If your order appears delayed, lost, or missing, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to assist in resolving the issue whenever possible.

9. Undeliverable or Returned Packages

If a package is returned to us due to:

  • Incorrect or incomplete address
  • Failed delivery attempts

The customer may be responsible for additional reshipping fees.

10. Contact Information

For any shipping-related questions or assistance, please contact us:

On Fourth
📍 Address:
2718 S 4th Ave
Yuma, AZ 85364
United States

📧 Email: support@on-fourth.com
📞 Phone: +1 928-344-1652
🌐 Website: https://on-fourth.com

Customer Support Response Time:
We aim to respond to all inquiries within 24–48 business hours.